Frequently Asked Questions
Our goal at CompanyConnect is to build a thriving community that helps build, grow and connect both businesses and B2Bs. Here are the answers to a few of the most common questions. If you have an account specific question, feel free to contact us, we’re here to help.
- Frequently Asked Questions
- B2B Frequently Asked Questions
What is CompanyConnect?
Put simply, company connect is a Business-to-business directory. It was created with the purpose of connecting business owners with the best B2B companies and services in their area for free.
Why should I use CompanyConnect?
There are many reasons for using CompanyConnect, including:
- Save time and money on trying to find the services your company needs
- Verified Listings
- Reviews are verified
- Rapid Connect Offers – Checkout local businesses offering the services and products your company needs at an upfront discounted rate!
- It’s FREE! – CompanyConnect is free to search and connect for all businesses
Is it free?
Yes, CompanyConnect is completely free to search and connect with businesses who services you are interested in.
If you are interested in adding your business on CompanyConnect, learn more here.
Why do you need my company’s name, phone and email?
Company Connect is created to a community of trust amongst businesses. We may need to verify your info to insure your association with your company. And don’t worry, we will never share your information without your consent.
How does it work?
CompanyConnect is as easy as 1-2-3 to use:
- Search – Run a search for a service you are looking for in your city.
- Match – If a company offers what you are looking for, we will show you their profile.
- Connect – After seeing what they have to offer, you can contact you directly with the click of a button. They’ll get back to you asap. Connection made!
How do I review a company?
Run a search for the company that you would like to review. And click the ‘Write A Review’ button on the right corner of their listing.
What is Rapid Connect and how does it work?
Rapid Connect allows you to purchase local businesses’ services you are looking for at an upfront discounted rate! It’s great for common business services and one-offs.
How can I add my company?
We’d love your business to join our community, you can learn about adding your business here.
B2B Frequently Asked Questions
Why should my business use CompanyConnect? What are the benefits?
Here are few reasons why businesses use CompanyConnect:
- To put your company’s services/products in front of other businesses and business owners in your area
- Build trust with reviews from verified clients and business owners
- We proactively promote your services to other businesses and their owners
- And More! Learn more here.
How much does it cost?
Claiming your business’ listing is forever free, that’s right FOREVER FREE! You can also choose to upgrade and add premium features like Rapid Connect.
Is there a contract for Rapid Connect?
No, there is no contract for Rapid Connect. ‘Rapid Connect Offers’ last 3 months at which time you can choose to renew your current offer or create new one!
Why 3 months?
We do our packages in 3 month blocks instead of 1 month because we do pro-actively promote each business listing. Our goal is to see you succeed and this allows us to plan accordingly.
How do I claim my company’s listing?
The easiest way is to run a search for you company on our Explore Page. If you can’t find your company you can create a listing here or reach out to us and we can help!
I can’t find my business’s listing, what should I do?
Can’t find your business, no problem! You can create a listing here or send us a message and we’d be happy to help.
What is Rapid Connect? How does it work?
Rapid Connect allows your business to increase engagement and close deals faster by offering products/packages for interested candidates to purchase immediately.
Is there a fee for Rapid Connect?
In order to post a Rapid Connect offer you must purchase the “C&C + Rapid Connect’ package. After that, other than the 3.5% Credit Card Processing Fee there are no other fees.
How can I edit my listing?
Sign in to your account and go to ‘My Listings’. Under your the listing you want to edit, click ‘Edit’.
How do I check my messages? Where is the Message Dashboard?
Once logged-in you can access the Message Dashboard here or in the top right hand corner click the envelope icon.
How do I view my Listings Statistics?
Once logged-in, go to under the ‘My Listings’ page click ‘Statistics Dashboard‘.
How can I get more reviews?
One great way to gather reviews is ask your favorite customers or clients directly. If you have their emails, you can also use our email template, which links your listing and all the info they need. If you want your BBB grade to show up, just shoot a message and we’ll get that up asap.
How can I be a featured listing?
I have multiple locations, what should I do?
If you have multiple locations, please shoot us a message with your locations and we’ll help you get setup asap.
My company can perform our services remotely.
If you can perform your services anywhere, you can edit your listing and choose Online / Remote as one of your listings attributes.